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Coronavirus: Information for Americans Abroad

March 21, 2020
Press Release

Many Americans around the world are trying to get back to the United States.  On Thursday, March 19, the U.S. Department of State established a Repatriation Taskforce to assist with this process.   Americans abroad are encouraged to register online in the Smart Traveler Enrollment Program (STEP) to receive alerts.  Travelers may also visit the COVID-19 crisis page on travel.state.gov for the latest information.

If you have family and friends who are seeking to return, please urge them to contact the U.S. Embassy or U.S. Consulate in the country where they are located immediately.  In addition to registering, Americans abroad should closely monitor the U.S. Embassy's website and social media accounts in the country where they are located, because there are frequent updates regarding flights and evacuations.

Below is a list of forms and updates from certain U.S. Embassies that are seeking to assist Americans in returning home:

  • Ecuador and the Galapagos Islands
  • Gabon
  • Guatemala
  • India
  • Morocco

If you are a constituent seeking assistance with consular matters, please contact Ms. Tuere Butler, my District Director.  As always, my staff and I remain available to help you in seeking assistance with a federal agency and other legislative matters

As more information becomes available, I will regularly update my website.  Please urge your loved ones to stay calm, be mindful, and be thorough.


Ecuador and the Galapagos Islands

The U.S. Embassy is working to facilitate return travel home.  U.S. citizens seeking assistance to depart Ecuador should complete this form.  The U.S. Embassy will contact registrants if additional departure options become available.  This website includes all of the information we currently have for U.S. citizens wishing to depart Ecuador.  Please return here often as we will update this site with any new information.

 

Country-Specific Information:

  • Ecuador has confirmed several positive cases of COVID-19 within its borders.
  • On March 19, the U.S. Department of State issued a Global Health Advisory Level 4, advising U.S. citizens to avoid all international travel due to the global impact of COVID-19. U.S. citizens who live abroad should avoid all international travel. When commercial flights are available, U.S. citizens who live in the U.S. should arrange for immediate return unless they are prepared to remain abroad for an indefinite period.
  • The Government of Ecuador has prohibited all foreigners and Ecuadorians from arriving via air, land, or sea. As of March 17, Ecuador has also prohibited domestic passenger flights and restricted entry to the Galapagos Islands. At this time, we understand these restrictions are scheduled to be in place until April 5.

 

Departure from Ecuador:

  • The U.S. Embassy is aware of the following flight options for U.S. citizens who wish to return to the United States: 
    • Private charter flights from Guayaquil to Miami:  Interested travelers should contact the airline directly at +1-855-216-7601, +1-877-971-0919, or +1-201-526-7616.
    • TAME flight departing Quito to Fort Lauderdale on March 22 at 02:00 A.M. Contact +593-2-396-6300 ext. 25780 / 25781.  (please make sure you are aware of current curfew guidance)
  • At this time we are not aware of any other flights departing Ecuador to the United States.
  • Due to the current nationwide quarantine and travel restrictions, U.S. citizens located outside of the Guayas province may not be able to travel to Guayaquil for flights departing from the Guayaquil airport.  Here is a letter from the U.S. Ambassador to Ecuador, Michael Fitzpatrick, that may assist with cross-provincial travel should individuals decide to journey to Guayaquil.  However, please note that the U.S. Embassy does not have confirmation from the Government of Ecuador that this document guarantees or grants special permissions for transit.  The letter may be of use when presented in conjunction with a U.S. passport and proof of a confirmed flight, and a “salvoconducto” if possible.
  • U.S. citizens who wish to depart Ecuador should contact commercial airlines directly.  You may also monitor the websites for the Quito airport and the Guayaquil airport, as they may have more updated information about available flights.
  • To receive important updates, U.S. citizens should ensure that they have registered their travel in Ecuador in the Smart Traveler Enrollment Program (STEP) at https://step.state.gov/.
  • For individuals currently in the Galapagos Islands:  The Government of Ecuador is collecting information from people who wish to depart from Galapagos.  Please fill out this form so that they can contact you directly.

 

Additional Information:

  • The Government of Ecuador has restricted movement throughout the country with very limited exceptions and imposed a curfew from 9 p.m. to 5 a.m. (changing to 7 p.m. to 5 a.m. starting Saturday, March 21).  Local jurisdictions have enacted additional restrictions, as the curfew in Guayas province is from 4 p.m. to 5 a.m.  These restrictions can change at any time.  U.S. citizens should comply with all local laws and monitor local news for any updates. 
  • People who experience coronavirus symptoms during quarantine isolation – or at any time – should immediately report themselves to local health authorities, to activate corresponding health protocols. Individuals with symptoms may call 171 or 911.
  • The Embassy and Consulate have cancelled all routine immigrant and nonimmigrant visa appointments.  We will resume routine visa services as soon as possible but are unable to provide a specific date at this time.  Non-immigrant visa applicants with an urgent matter and need to travel immediately should schedule an appointment for any available date and submit a request for an expedited appointment.  Immigrant visa applicants may contact IVGuayaquil@state.gov for more information.

Local Resources:

Other links:

 

Assistance:

U.S. Embassy Quito, Ecuador
+(593)(2) 398-5000
+(593)(2) 398-5000 (after hours)
ACSQuito@state.gov

 

U.S. Consulate General Guayaquil, Ecuador
+(593)(4) 371-7000
+(593)(4) 371-7000 (after hours)
ACSGuayaquil@state.gov

 

State Department – Consular Affairs
888-407-4747 or 202-501-4444

Ecuador Country Information

Enroll in Smart Traveler Enrollment Program (STEP) to receive security updates

Follow us on Facebook and Twitter


Gabon

On March 20, the Gabonese government implemented a number of new measures to limit the spread of COVID-19, including the following:

  • There is a ban on all national and international passenger flights (with exceptions for unforeseen events, medical evacuations, and transportation of freight).
  • All land, sea, and air borders are closed, except for freight shipments.
  • There is a ban on all passenger trains except for freight trains and trains carrying petroleum products may continue to operate.
  • There is a ban on all sea, river, and lagoon transport, except for freight.
  • Gatherings of a religious, political, or union-related nature are prohibited. Gatherings of more than 10 people are prohibited.
  • Preschools, schools, and universities remain closed. Students and teachers should stay in their homes.
  • Bars, nightclubs, and restaurants (with the exception of those offering home delivery) are closed.
  • Markets will be open only for the purpose of selling food. Motels, clothing stores, jewelry shops, tailors, and cafeterias are closed.  Hair salons may only receive one customer at a time.
  • The following establishments will remain open, but customers must maintain a distance of at least one meter between one another: supermarkets, bakeries, pharmacies, gas stations, garages, and tire repair shops.
  • There is a limit of three persons in private vehicles. For public transport, there is a maximum of nine passengers in 18-seat taxi buses, three passengers in taxis, and 10 passengers in buses with 30 seats.  Public transport drivers must wear gloves and masks and must be in possession of disinfectant products.  Passengers must disinfect their hands upon entering the vehicle.
  • Non-essential movements will be limited within the cities and between the cities and the interior of the country.

Visit the Gabonese government’s COVID-19 website for updated information.

Effective March 16, U.S. Embassy Libreville has suspended routine consular services.  For emergency American Citizens Services, including emergency passports, please visit our website for additional information.


Guatemala

Last night, the State Department encourages Americans interested in leaving the country to pursue all options for travel until a seat on a flight is secured.  Last night, the State Department reported that there may be an Eastern Airlines flight out of Guatemala available, today March 21, 2020 from Guatemala City:  https://goeasternair.com

The U.S. Embassy is exploring all options to assist U.S. citizens in Guatemala who wish to return to the United States.  This includes possible charter aircraft if commercial flights between the United States and Guatemala have not resumed.  In preparation for possible flights, U.S. citizens interested in returning to the United States should do the following:

  • E-mail AmCitsGuatemala@state.gov indicating your desire to return to the United States, including your name, date of birth, passport number, age, any critical medical issues (very short description only), and a way to contact you in Guatemala (phone and e-mail are best).  In the subject line of your e-mail, please write “Charter Flight Registration: LAST NAME, FIRST NAME.”
  • Enroll in the Smart Traveler Enrollment Program (STEP), the State Department’s system for registering and communicating with U.S. citizens abroad. This will ensure you receive all Embassy travel updates, including any regarding return flights to the United States.
  • Continue to follow up with airlines about the availability of commercial flights, which could re-start operations before other travel arrangements such as charter flights are available.

 

Please note:

  • We cannot guarantee that the Embassy will be able to arrange charter flights. We are gathering this information in anticipation of being able to do so.
  • Only U.S. citizens and Eligible Family Members may request embassy assistance to return to the United States.
  • Under U.S. law, passengers on a U.S. State Department-organized charter flight are responsible for paying the cost of their ticket, which may be higher than standard commercial fares.
  • Space on flights may be limited, requiring us to prioritize initial placement for those with the greatest medical need.
  • Due to the high volume of inquiries, you may not receive an immediate response to your e-mail requesting assistance departing. This does not mean the Embassy is not registering your information — only that we do not have the available staff to respond quickly to all communications.

We will continue to provide further information as soon as it becomes available, via the sources described above.

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

Actions to Take:

Assistance:

S. Embassy Guatemala City
Avenida Reforma 7-01, Zona 10
Guatemala City, Guatemala
Phone: (502) 2326-4000
Fax: (502) 2326-4654

State Department – Consular Affairs

888-407-4747 or 202-501-4444

Guatemala Country Information

Enroll in Smart Traveler Enrollment Program (STEP) to receive Alerts

Follow us on Facebook and Twitter


India

Beginning on March 22, 2020, India will close all international flights for seven days.  For Americans choosing to stay past Sunday, there is no guarantee that airports will reopen to international flights in the coming weeks.

  • As of 16:30, March 19, 2020, India reported 166 confirmed cases of the novel coronavirus COVID-19, across 18 States and Union Territories in India (the highest numbers of cases being reported in Maharashtra, Kerala, Karnataka, and the Delhi/Uttar Pradesh/Haryana region). Of these 166 cases, 141 cases are Indian nationals and 25 are foreign nationals. Fifteen patients have recovered, and there have been three deaths so far.
  • Following a high level meeting of Indian ministers on March 16, the government proposed extensive social distancing measures, including closure of all schools, museums, and cultural and social centers; prohibiting gatherings of more than 50 people; and calling on the public to avoid all non-essential travel. The complete list of measures can be found here.
  • On March 16, 2020 the Government of India expanded compulsory quarantine for passengers coming from or transiting through UAE, Qatar, Oman, and Kuwait. Fourteen-day mandatory quarantine also applies to passengers from China, Italy, Iran, Republic of Korea, France, Spain, and Germany.
  • On March 16, 2020 the Government of India prohibited the entry of passengers from the European Union, the European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland), Turkey, and the UK. On March 17, the government also prohibited the entry of passengers from Afghanistan, Philippines, and Malaysia.
  • In addition to the restrictions put in place by the central government, on March 16, Maharashtra Chief Minister Uddhav Thackeray announced mandatory quarantine for travelers from the United States, Dubai, and Saudi Arabia. Other states have announced disparate restrictions as well, including the prohibition of entry of foreigners.
  • All existing visas [except diplomatic, official, United Nations or International Organizations, employment, and project visas] are suspended until April 15, 2020. This measure went into effect at 12:00 GMT on March 13, 2020 at all ports of entry.
  • The Ministry of Shipping issued extensive Standard Operating Procedures on March 11 to handle COVID-19 for international cruise ships at major ports in India. 

Entry and Exit Requirements:

 (begin Government of India travel advisory, dated March 17, 2020)

ADVISORY: TRAVEL AND VISA RESTRICTIONS RELATED TO COVID-19

In addition to the Visa restrictions already in place, the following travel restriction shall also come into effect from 1200 GMT on March 18, 2020:

All passengers coming from European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden), European Free Trade Association (Iceland, Liechtenstein, Norway and Switzerland), Turkey and United Kingdom have been prohibited from entering India from any of the Land/Air/Seaport ICPs.  This restriction shall come into effect from 1200 hrs GMT on March 18, 2020 at the port of first departure and shall remain till March 31, 2020 and is a temporary measure.

 The earlier visa restrictions, as mentioned below, shall also remain in force:

  • All existing visas issued to nationals of any country except those issued to Diplomats, Official passport holders, those in UN/International organizations, those on Employment, Project visas and those who are operating aircrew of scheduled commercial airlines, and who had not yet entered India, stand suspended effective 1200 GMT on March 13, 2020 till April 15, 2020.
  • Visas of all foreign nationals already in India remain valid. They may contact the nearest FRRO/FRO through e-FRRO module for extension/ conversion etc. of their visa or other consular service.
  • The validity of OCI card of foreigners presently in India shall remain.
  • Visa free travel facility granted to OCI card holders who are not in India presently, has been kept in abeyance till April 15, 2020. This came into effect at 1200 GMT on March 13, 2020 at the port of departure of any foreigner for onward journey to India.
  • Any foreign national (including OCI cardholder) who intends to travel to India for compelling reasons may contact the nearest Indian Mission for a new visa.

Mandatory compliance of travel advisory issued by Ministry of Health and Family Welfare, Government of India

  • Passengers travelling from/having visited Italy or Republic of Korea and desirous of entering India will need certificate of having tested negative from COVID-19 from the designated laboratories authorized by Health Authority of these countries. This is enforcement since 0000 hrs. of March 10, 2020 and is a temporary measure till cases of COVID-19 subside.
  • All incoming travelers, including Indian nationals, arriving from or having visited China, Italy, Iran, Republic of Korea, France, Spain, and Germany after Feb. 15, 2020 shall be quarantined for a minimum period of 14 days. This came into effect from 1200 GMT on March 13, 2020 at the port of departure.
  • All passengers coming from UAE, Qatar, Oman, and Kuwait will be placed under compulsory quarantine for a minimum period of 14 days which shall come into effect from 1200 hrs GMT on March 18, 2020 at the port of first departure.
  • Incoming travelers including Indian nationals are advised to avoid non-essential travel and are informed that they can be quarantined for a minimum period of 14 days on their arrival in India.
  • Indian nationals are further strongly advised to refrain from travel to China, Italy, Iran, Republic of Korea, Japan, France, Spain & Germany.
  • All incoming international passengers returning to India should self-monitor their health and follow required do’s and don’ts as detailed by the Government.
  • International traffic through land borders will be restricted to designated check posts with robust screening facilities. For a full list of restrictions at land borders, please see the link here.
  • All international passengers entering into India are required to furnish duly filled self-declaration form in duplicate (including personal particulars i.e. phone no. and address in India) (as annexed) to Health Officials and Immigration officials and undergo Universal Health Screening at the designated health counters at all Points of Entry.

(end Government of India travel advisory)

For more information about coronavirus related entry and exit requirements, please follow:  https://boi.gov.in/content/coronavirus-related-visa-restrictions-and-conditions-entry-india

Airport Screening, Testing, and Quarantine Information:

  • Thermal (fever) screening, along with inflight completion of a self-declaration form (including personal particulars, i.e., phone number and address in India) and travel history is now being implemented upon arrival in India for all international passengersat airports and seaports.
  • Passengers who are symptomatic or screened positive for fever by automated fever scanners will be taken to designated isolation facilities for further evaluation and testing for the virus that causes COVID-19.
    • If the laboratory test is confirmed positive for the virus, they will be held at the isolation facility for further management.
    • If two consecutive laboratory tests of samples collected 24-48 hours apart are negative, they will be discharged after the symptoms resolve. They will be provided COVID-19 information material encouraging them to self-report if symptoms recur in next 28 days.
    • The information on these passengers will be shared with Ministry of Health and Family Welfare staff for further follow-up of these passengers at their homes for next 28 days.
  • In addition to thermal screening for most arriving international passengers, the Government of India has implemented a new self-declaration health form that is required of all international passengers. Some domestic travelers have also been required to complete the form for flights within India.  The form is in addition to the immigration forms previously required.  Not all airlines or airports have stock of the forms on hand.
  • To assist you with travel preparations, a copy of the form is attached to this notice and it is linked here.
  • The form asks for travel history of COVID-19-affected countries. India bases its list of COVID-19-affected countries off the current list of World Health Organization’s COVID-19 Situation Reports which outlines countries with known community transmission,available at this website (Table 2 in the report):  https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports.  The list now includes the United States as well as India.

Local Resources:

Indian Ministry of Health and Family Welfare: https://mohfw.gov.in/diseasealerts/novel-corona-virus


Morocco

The State Department announced that the last U.S. sponsored flights depart TODAY, March 21, 2020 at 1:00 pm, 3:00 pm, and 5:00 pm.  There are no flights from Casablanca.  Moroccan airspace closes tomorrow.  If you wish to depart Morocco, you must go to Marrakech today.

In the Department of State’s March 19, 2020 COVID-19 Update, the Department of State advised U.S. citizens to avoid all international travel at this time due to the global impact of COVID-19.  Moroccan airspace will close indefinitely on Sunday morning March 22.  We strongly encourage U.S. citizens to depart Morocco.

The U.S. Mission to Morocco coordinated charter flights on March 20, and we are scheduling an additional flight on Saturday March 21 from Marrakech to the United States of America via London Heathrow.  We do not know when civilian flights will resume in Morocco after this flight. 

Saturday’s flight will include a Marrakech to London Heathrow leg and an onward connecting flight to one of 10 cities in the USA served by British Airways.  The $1485 cost of these one-way tickets will include the flight to London AND to one of the 10 U.S. destinations below:

Miami (MIA), Los Angeles (LAX), Newark (EWR), Boston (BOS), Washington, DC Dulles (IAD), Chicago (ORD), New York City (JFK), Seattle (SEA), San Francisco (SFO), and Dallas-Fort Worth (DFW)

All passengers will need to reimburse the U.S. Government for the flight at a later date, and a promissory note for approximately $1485 which must be signed before boarding.  No cash or credit card payments will be accepted.  You will be responsible for any arrangements or costs (lodging, onward destination or local transportation, etc.) beyond your initial destination in the USA.   Exact departure time and routing are subject to change.

If you have not emailed already, and you want to depart on Saturday from Marrakech, please email the information below to MoroccoEvac@state.gov.  The flight seats will be filled in the order that emails are received.  Please do not call the Consulate to confirm receipt of your email; we will contact you if you are confirmed for a seat.

In your email please provide the following:

  • Full name
  • Passport number
  • Citizenship (only for Legal Permanent Residents of the U.S.)
  • Date of birth
  • Gender
  • Email address
  • Phone number
  • City where you are traveling from in Morocco to Marrakech on March 21, 2020

Desired onward destination in the United States (these tickets only include one of the ten destinations below: Miami (MIA), Los Angeles (LAX), Newark (EWR), Boston (BOS), Washington, DC Dulles (IAD), Chicago (ORD), New York City (JFK), Seattle (SEA), San Francisco (SFO), and Dallas-Fort Worth (DFW)

Ground Transportation and Hotel Information

The information below is valid as of 19 March 2020.

 

Private Transportation Companies:

The following private transportation companies are open and available for service (8-15passenger vans):

Griche Car :                                        0661087478                GRICHECAR@GMAIL.COM

FTA Tours :                                          0678738573                  FTA.TOURS@GMAIL.COM

 

Typical rates are as follows

Destination

Minivan 1-6 ppl

Minibus 1-15 ppl

Casablanca – Airport Mohamed V

300 MAD

700 MAD

Rabat – Airport Mohamed V

900 MAD

1500 MAD

Marrakech – Airport Mohamed V

1400 MAD

2200 MAD

 

Trains: Please visit www.oncf.ma/en/home for the most up to date train information.

Departure from Casablanca’s Voyageurs station to Marrakech

6:15 AM departure and 9:01 AM Arrival in Marrakech

8:35 AM departure and 11:41 AM Arrival in Marrakech

10:35 AM departure and 13:14 PM Arrival in Marrakech

12:35 PM departure and 15:14 Arrival in Marrakech

13:35 PM departure and 16:14 Arrival in Marrakech

 

Additional Resources:

Abid Cars is a private transportation company based in Agadir but has dispatch capability in all major cities. They have the ability to dispatch larger vehicles for transportation (20-40 passenger minibuses and buses) as well as mid-sized vehicles.

 

Primary POC: Yasmina Oulouda 0661574266

Dispatch Information:

Agadir          : +212661092684
Casablanca  : +212661190331

Fès                : +212661085885
Marrakech    : +212661281741
Rabat            : +212661094746

Tanger           : +212661373400
Cell phone    : +212 6 61 09 26 84
E-mail: info@abidcars.com
website: www.abidcars.com

 

Marrakech Hotels which have confirmed they are currently accepting reservations:

Casablanca Hotels Available:


Peru

The State Department encourages Americans interested in leaving the country to pursue all options for travel until a seat on a flight is secured.  U.S. citizens who are considering returning to the United States are urged to contact airlines with flights to Peru to try to make travel arrangements.

  • Latam Airlines notified the U.S. Embassy it created an online signup page for travelers to express interest in flights. If you are interested, please respond immediately through the link.
  • Avianca Airlines also notified the U.S. Embassy it created an online signup page for travelers to express interest in flights departing from Lima and Cusco to destinations including the United States. If you are interested, please respond immediately through the link.
  • The U.S. Embassy encourages you to keep contacting airlines for reservation and flight updates. Major airlines with flights from Peru to the United States, websites, and customer service telephone numbers are below:

U.S. carriers: 

American Airlines
http://www.aa.com+1-800-433-7300
+1-800-633-3711

Delta Airlines

http://www.delta.com

+1-800-221-1212

United Airlines
http://united.com+1-800-864-8331

Avianca

http://avianca.com

+1-800-284-2622

Latam

http://latam.com

+51-1-213-8200

The Peruvian Ministry of Health confirmed 263 cases of COVID-19 in Peru as of March 20, 2020 at 1:00 PM.

On March 14, the Department of State authorized the departure from any diplomatic or consular post in the world of U.S. personnel and family members who have been medically determined to be at higher risk of a poor outcome if exposed to COVID-19.

In response to the ongoing COVID-19 outbreak the Peace Corps are in the process of evacuating their Volunteers from Peru.

On March 20, the U.S. Embassy repatriated a group of medically vulnerable U.S. citizens in country, as well as a limited number of Peace Corps Volunteers and U.S. Embassy personnel and family members.

Effective Mar. 16, U.S. Embassy Lima has suspended routine consular services.  For emergency American Citizens Services, including emergency passports, please visit our website for additional information:  https://pe.usembassy.gov.  For emergencies, you can also email the American Citizen Services unit at LimaACS@state.gov or call +51-1-618-2000.

  • The Peruvian government declared a national state of emergency on March 15, 2020, at 8:00 PM Peru local time. Under the state of emergency, Peru enacted 15 days of mandatory quarantine, starting at 00:00 on March 16, 2020.  At 23:59 PM on March 16, 2020, the Peruvian Government closed all international borders (land, air, and maritime) and suspended all interprovincial travel within Peru (land, air, and river).  American Citizens who remain in Peru should arrange lodging for the duration of the quarantine period and plan to limit their movements.  Limited quarantine exemptions include movement to obtain food and medical care.  Travelers currently in country should consult iPeru for the latest guidance for tourists.  The Embassy will provide a daily update on this page as this situation develops
  • As of March 17, Jorge Chávez International Airport in Lima is closed to the public. Please contact airline carriers for updates on flight information.
  • The Peruvian government issued a decree on March 14 suspending the docking of all cruise ships in Peruvian ports for 30 days.
  • American Airlines announced via its website on March 14 that it will suspend service from Dallas/Fort Worth and Miami to Lima, Peru effective end of day March 16, after flying all legs scheduled through the end of that day. This suspension will last through May 6.
  • On March 13 the Peruvian government issued a decree to suspend all flights to and from Europe and Asia, beginning on March 16, for 30 days.
  • On March 12 President Martín Vizcarra announced the suspension of classes at university and vocational educational institutions, following his March 11 announcement suspending primary and secondary school classes through March 30.

Visit the local government COVID-19 website, http://www.gob.pe/coronavirus , for updated information.

The Department of State has issued a Global Level 4 Health Advisory for COVID-19.

Actions to Take:

Assistance:


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